- Supervise /manage account opening operations for Savings, Current, and term deposit accounts.

- Review and validate account opening documents and handle exceptions/rejections.

- Standardize account opening procedures across branches/regions.

- Review and validate account opening documents and handle exceptions/rejections

- Monitor and improve TAT, customer experience, and first-time-right documentation.

- Review and validate documentation, customer due diligence (CDD), and risk categorization.

- Identify process gaps and implement controls to mitigate operational and fraud risks.

- Ensure strict adherence to RBI guidelines, KYC/AML norms, PMLA regulations, and internal compliance policies.

- Lead, train, and monitor team performance across branches/processing units.

- Drive automation initiatives to enhance onboarding efficiency and reduce manual intervention.

- Prepare and track MIS on account opening volumes, TAT, rejection rates, and compliance gaps

- Liaise with third-party vendors (VKYC providers, KYC agencies, verification vendors).

📌 Manager- Account Opening (Liabilities Operations), Immediate Joiners (Varanasi)
🏢 Utkarsh Small Finance Bank
📍 Varanasi