Job Title: Customer Service Executive (English, Hindi & Malayalam)

Company: WatchYourHealth.com Pvt. Ltd. Location: Thane – Wagle Estate

Salary:₹18,000 – ₹22,000 (Based on Interview Performance)

Shift Timing:9:30 AM – 6:30 PM

Working Days: 6 Days a Week

Weekly Off:Sundays & 1st and 3rd Saturdays

Overtime:** Paid as per company policy

#About the Role

WatchYourHealth.com Pvt. Ltd. is looking for enthusiastic and customer-focused Customer Service Executives to join our Diabetes Helpline Team. The role involves providing post-sales support to patients using Continuous Glucose Monitoring Systems (CGMS) and ensuring a seamless customer experience through calls, emails, and chat support.

#Key Responsibilities

- Handle inbound customer calls, emails, and chat queries professionally.
- Assist customers with document verification and related queries.
- Resolve product-related questions and provide accurate information.
- Guide patients on post-sales support for CGMS devices.
- Maintain complete and accurate records of customer interactions.
- Coordinate with internal teams to ensure timely resolution of customer concerns.




- Deliver exceptional customer service while maintaining quality standards and customer satisfaction.

#Process Details
- Process Type: Blended (Voice, Email & Chat)
- Industry: Healthcare / Medical Devices
- Work with a leading pharmaceutical company that manufactures advanced medical devices, including Continuous Glucose Monitoring Systems (CGMS), pacemakers, and brain therapy devices.
- Be part of the dedicated after-sales customer care team supporting patients across India.

#Eligibility Criteria

* Bachelor's degree in Science (B.Sc.) or Nutrition is mandatory.

- Prior experience in customer service is preferred.
- Excellent verbal and written communication skills in English, Hindi, and Malayalam.
- Basic knowledge of healthcare or medical devices will be an added advantage.

#Benefits
- Paid Overtime
- Opportunity to work in a fast-growing health-tech organization.
- Supportive work setting with career growth opportunities.

#Contact to Apply

Supriya Jadhav

? (phone hidden)

? [email protected]

Join WatchYourHealth.com Pvt. Ltd. and contribute to improving patient care through quality customer support.

📌 Malayalam Telecaller with Science Background (Thane)
🏢 Watchyourhealth.com
📍 Thane