Summary

• Part of the APAC Service Team providing technical expertise from India but supporting the whole region as required

- To support Power Conversion and storage customers with technical aspects of upgrades, in-depth trouble-shooting, creation of technical reports and expert advice.
- To support Service projects as required.
- This role may involve site work supporting customers

MAIN TASKS AND ACTIVITIES

· Analysis of technical data from reported customer problems and creation of technical reports to discuss the findings, conclusions and recommendations.

· Application or development of engineering standards.

· Telephone and email support when required, including analysis of alarms and trip history data, and proposals for solutions to problems.

· Use of Smart Serve to document all customer cases and follow up to completion

· Preparation of Pre Site packs for FSE’s detailing technical requirements and providing appropriate instructions for works.

· Create customer warning notices and advice notices in response to discovery of a hardware or software problem.

· Specify, design, and document drive trains including electrical design, selection and specification of components,



application software.

· Specification, design or use of computer simulation and calculation tools.

· Perform internal and external training

· Liaison with other GE Power Conversion and Storage units, customers, suppliers and sub-contractors.

· Produce technical/design specifications, and documents to help customers with problems.

· Put together technical proposals for upgrades of legacy systems.

· Liaise with COE engineering support as and when required

· Some overseas travel may be required.

Qualifications:

- Graduate with 12+ years of Experience of drive train and/or power system design.
- Experience of BESS and Solar Systems
- Knowledge of control systems
- Simulation programming.
- Previous knowledge and experience of GE Vernova drive products and systems.
- Practical experience in the retrofitting of control systems

Desired Characteristics:

· Good team player

· Effective communicator

· Enthusiastic

· Adaptable and adaptable

· Works well under pressure

Additional Information

Relocation Assistance Provided: No

📌 Lead Technical Support Engineer (Chennai)
🏢 GE Vernova
📍 Chennai