Role: Product Manager – Transit (Proposition Management)
Location: Mumbai
Experience: 5–8 Years of experience in Product Management, Payments, FinTech, Mobility, Transit, or Consulting
Qualification: BE / B.Tech or equivalent
Role Contour
- Own and drive the product roadmap for Transit payment solutions, including RuPay On-The-Go and related mobility payment products.
- Identify market opportunities, customer needs, and industry trends to define product enhancements and recent solutions.
- Drive end-to-end product lifecycle management, from conceptualization and business case creation to launch and adoption.
- Collaborate with transit operators, banks, system integrators, AFC providers, and technology partners to expand product acceptance and usage.
- Ensure successful execution of product initiatives by coordinating with technology, certification, operations, risk, and business teams.
- Monitor product performance, business growth, and customer feedback to drive continuous improvements.
Key Accountabilities
- Develop and manage the Transit product roadmap aligned with business objectives and market requirements.
- Drive feature development, product enhancements, and innovation initiatives for Transit payment products.
- Work closely with banks, terminal vendors, AFC providers, card manufacturers, and payment ecosystem partners to enable product rollouts.
- Engage with certification, technology, and operations teams to ensure timely implementation and deployment of product features.
- Collaborate with transit operators to understand business challenges and provide appropriate payment and ticketing solutions.
- Identify and develop new use cases to enhance customer adoption and transaction volumes.
- Conduct market research and competitive benchmarking to identify product improvement opportunities.
- Prepare business cases, pricing models, and product propositions to support commercial growth.
- Track key product metrics, performance indicators, customer adoption, and revenue outcomes.
- Drive stakeholder engagement across internal and external ecosystems to ensure successful product delivery.
- Drive AI based initiatives for transit to improve customer experience and get more use cases included to grow transit business.
- Support business development teams in customer presentations, RFP responses, and solution discussions.
- Ensure compliance with regulatory, scheme, and operational requirements relevant to Transit products.
Skills & Competencies
- Product Management and Product Lifecycle Management
2. Strong understanding of Digital Payments, Cards, and UPI Ecosystem
3. Knowledge of Transit Payments, AFC Systems, NCMC, and Mobility Solutions
- Product Design, Innovation, and Solution Development
5. AI based data modelling to identify opportunities to grow business
- Stakeholder and Ecosystem Management
- Business Analysis and Commercial Acumen
- Program and Project Management
- Data Analytics and Decision-Making Skills
10.Problem Solving and Critical Thinking
11.Effective Communication and Presentation Skills
12.Customer-Centric Approach
13.Cross-Functional Collaboration and Influencing Skills
Preferred Experience
- Experience in Payments, Cards, Transit, Mobility, FinTech, or Digital Commerce domains.
- Exposure to NCMC, Open Loop Transit Payments, EMV/RuPay Card Ecosystem, AFC Systems, or Public Transport Solutions.
- Experience in managing products involving multiple external stakeholders and technology integrations.
- Familiarity with certification processes, partner onboarding, and ecosystem enablement.
📌 Lead Proposition Management, Transit (Mumbai)
🏢 NPCI
📍 Mumbai