Purpose/Objective To drive standardization, governance, and operational excellence of Technical Services across all group locations by establishing uniform IFM standards, technical specifications, maintenance frameworks, and performance metrics.

The role is responsible for developing and implementing group-wide technical service policies, ensuring asset reliability, regulatory compliance, cost optimization, and consistent service delivery across office, residential, industrial, and mixed-use facilities while enabling scalable growth and best-in-class workplace infrastructure management

Key Responsibilities of Role

- Establish and maintain standardized technical service manuals, SOPs, specifications, and maintenance frameworks across all Group locations.
- Define uniform standards for HVAC, Electrical, Plumbing, Fire & Life Safety, Building Management Systems (BMS), DG Sets, Elevators, and other critical assets. Drive IFM Standardization Initiatives- Lead implementation of standardized technical operating models across business units and project sites.

- Ensure consistency in maintenance practices, service levels, staffing models, and asset management processes. Technical Governance & Compliance- Develop governance mechanisms to monitor compliance with approved technical standards.

- Conduct periodic audits and assessments to identify gaps and drive corrective actions.
- Ensure adherence to statutory, regulatory, environmental, and safety requirements. Asset Lifecycle Management- Define asset performance standards, maintenance strategies, and lifecycle replacement frameworks.

- Establish preventive, predictive,



and condition-based maintenance programs to improve asset reliability and uptime. CAPEX & Technical Project Support- Provide technical guidance for current facility developments, fit-outs, renovations, and infrastructure upgrades.

- Review and approve technical specifications, designs, equipment selection, and engineering standards. Vendor & AMC Standardization- Develop standard technical scopes of work, service specifications, SLAs, and KPIs for technical service partners.

- Standardize AMC frameworks, technical contracts, and performance evaluation methodologies. Performance Monitoring & Analytics- Establish group-wide technical service KPIs, dashboards, and reporting mechanisms.

- Analyze operational performance, energy consumption, asset reliability, and maintenance costs to identify improvement opportunities Cost Optimization & Efficiency Enhancement- Drive initiatives for maintenance cost optimization, energy efficiency, utility savings, and resource productivity.
- Identify opportunities for standardization of equipment and spare parts to leverage economies of scale. Technology & Digital Transformation- Lead adoption of CAFM, CMMS, IoT-enabled monitoring systems, BMS integration, and predictive maintenance tools.





- Drive data-driven decision-making through technical performance analytics Knowledge Management & Capability Building- Develop technical competency frameworks and training modules for technical teams across locations.
- Facilitate knowledge sharing, best-practice dissemination, and continuous skill development initiatives Business Continuity & Risk Management- Establish critical asset risk assessment methodologies and business continuity frameworks.
- Ensure emergency preparedness, infrastructure resilience, and mitigation plans for critical systems.

Stakeholder Management- Collaborate with Corporate Real Estate, Projects, Procurement, Safety, Sustainability, and Business Unit teams for alignment of technical standards and implementation strategies.

- Present standardization initiatives, compliance status, and improvement plans to senior leadership.

Technical Competencies MEP Systems Management,Electrical Distribution Systems,HVAC Operations,Critical Infrastructure Management,Building Automation Systems (BMS/IBMS),Technical Audits & Compliance,Vendor & AMC Governance,Asset Lifecycle Management, Utility & Energy Management, Project Management

Qualifications and Experience

- B. E.

/B.

Tech in Electrical / Mechanical Engineering - 8-12 years of experience in Facility Management, Corporate Administration, Workplace Services, Hospitality, Real Estate Operations, or IFM.

- Minimum 5+ years in Technical Services, Engineering Operations, Facility Engineering, Infrastructure Management, or IFM Governance.
- Experience in developing engineering standards, audit frameworks, SOPs, and governance mechanisms.
- Exposure to multi-site technical operations is highly preferred

📌 Lead-Hard Services-IFM Standardization (Ahmedabad)
🏢 Adani Group
📍 Ahmedabad