Company Description Care Infotech provides on-call and day-based IT support services for desktops, laptops, and servers. The company focuses on reliable backup and technical support to ensure smooth operations for its clients.

Care Infotech offers practical, hands-on solutions for common hardware and system issues, helping organizations maintain continuity and performance. The team works closely with customers to deliver responsive service and timely problem resolution. This setting offers technicians the opportunity to handle a variety of devices and technologies in real-world conditions.

Role Description The Laptop Hardware Technician is a full-time, on-site role based in Bengaluru. The technician will diagnose, repair, and maintain laptops and related hardware, including performing component-level replacements, upgrades, and preventive maintenance.

Daily tasks include handling hardware installation, resolving system and performance issues, supporting printers connected to laptops, and providing frontline technical support for end users. The role involves documenting issues and resolutions, maintaining inventory of parts and tools, and collaborating with other team members to ensure prompt service delivery.



The technician will interact directly with customers or internal users, clearly explaining issues, repair steps, and best practices for device care.

Qualifications

- Strong hardware installation and hardware support skills, including component replacement and upgrades for laptops and related devices.
- Proficiency in troubleshooting and technical support to diagnose, isolate, and resolve laptop hardware and basic software issues.
- Experience with printer support, including setup, connectivity, and resolving print-related hardware problems.
- Working knowledge of operating systems (Windows, and preferably Linux), basic networking concepts, and common IT tools.
- Ability to read and follow technical documentation, service manuals, and vendor guidelines.
- Good communication and customer service skills, with the ability to explain technical issues in clear, simple terms.
- Detail-oriented, organized, and able to manage multiple support requests efficiently in an on-site environment.
- Relevant technical certification or diploma in computer hardware, electronics, or IT support is preferred.
- Prior experience in field support, desktop/laptop repair, or IT helpdesk will be an advantage.

📌 Laptop Hardware Technician (Bengaluru)
🏢 care infotech
📍 Bengaluru