WE’RE HIRING | L2 ENGINEER – CCTV & ACS OPERATIONS ?

Are you an experienced CCTV & Access Control Systems (ACS) professional with solid troubleshooting and operations expertise? We are looking for an L2 Engineer – CCTV & ACS Operations to support enterprise-scale security infrastructure in a 24x7 critical environment.

? Role: L2 Engineer – CCTV & ACS Operations

? Experience: 12–15 Years

? Qualification: Bachelor’s Degree/Diploma in Engineering, Electronics, IT, Computer Science or related field

⏰ Environment: 24x7 Mission-Critical Operations

? Key Responsibilities

- Manage day-to-day operations of CCTV & ACS systems across an airport/enterprise environment
- Monitor system health, performance, availability, and operational risks
- Perform advanced troubleshooting of hardware, software, network, application, and integration issues
- Handle escalated L1 incidents and critical incidents within defined SLA timelines
- Provide technical guidance and troubleshooting support to L1 engineers
- Support installation, configuration, patching, maintenance, and firmware upgrades
- Conduct preventive maintenance and lifecycle management activities
- Perform failover testing, backup verification, restoration validation, and DR readiness activities
- Configure and troubleshoot CCTV cameras, ACS devices, analytics systems, and integrated infrastructure
- Support CCTV analytics calibration, integration, testing, and implementation
- Coordinate with OEMs/vendors for complex technical issues
- Prepare operational reports, incident summaries, SOPs, PIRs, CIRs, and system health reports
- Identify SPOFs, EOL/EOSL components, operational risks,



and recommend mitigation plans

? Must-Have Skills

✅ Strong knowledge of CCTV Surveillance Systems & Access Control Systems (ACS)

✅ Hands-on experience with Milestone VMS & AC2000

✅ Experience with CCTV Analytics and system integrations

✅ Strong knowledge of Windows Server & Networking

✅ Understanding of Failover, Backup & Restoration

✅ Knowledge of ITSM – Incident, Change, Problem & SLA Management

✅ Robust troubleshooting and technical coordination skills

✅ Experience handling escalated incidents in a 24x7 operational setting

? Preferred

- Airport / Critical Infrastructure / Large Enterprise security operations experience
- OEM/vendor coordination experience
- Experience with firmware upgrades and security system integrations
- Knowledge of video intelligence and enterprise surveillance ecosystems
- ITIL / CCTV / ACS / Networking / Server Administration certifications

? Ideal Candidate: A technically strong L2 professional who can independently manage complex CCTV & ACS incidents, ensure system availability, support L1 teams, and maintain operational stability in a mission-critical environment.

? Interested professionals can share their updated CV [email protected]

Know someone who could be a great fit? Tag them or share this opportunity!

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📌 Engineer – CCTV And Access Control Systems Operations (Bhogapuram)
🏢 Talent Potential Consulting
📍 Bhogapuram