- Develop, organize, and maintain comprehensive knowledge articles, SOPs, and operational runbooks.
- Ensure all knowledge content remains accurate, relevant, up to date, and easily accessible to users.
- Establish and implement standardized processes and guidelines for effective knowledge management.
- Promote shift-left support by enabling teams to resolve issues through effective knowledge sharing and content reuse.
- Identify documentation gaps through regular analysis and strengthen knowledge coverage across operational processes.
- Manage and support knowledge requirements across diverse operational areas, including end-user computing, data center operations, and inventory management.
📌 Knowledge Manager (Chennai)
🏢 Saaki Argus And Averil Consulting
📍 Chennai
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