- Handle store walk-ins - Understand customer requirement & co-create designs with customers. Guide customers on material, product, and accessories selection.
- Ensure timely closure of designing with customers as per sales process. Create estimates & follow up with customers.
- Visit customer homes for inspection of site jobs.
2) Achieve business volumes
- Lead generation through architects and interior designers by relationship building.
- Create designs in 3D software and AutoCAD.
- Ensure timely order booking, collections.
- Close orders and achieve desired sales targets.
3) Relationship management
- Resolve customer complaints by coordinating with all stakeholders.
- Take completion certificate sign offs from customers.
- Required to do follow-ups post sales.
- Required to go on site for taking Measurement.
4)Compliance Management
- Work as per defined policies and procedures.
- Should be comfortable working on weekends (Sats & Suns)