Key Responsibilities:

- Manage and maintain relationships with key clients, dealers, distributors, contractors, and channel partners.
- Serve as the primary point of contact for customer communication, issue resolution, and account management.
- Maintain CRM data, customer records, MIS reports, and account-related documentation.
- Coordinate and support the sales team through reporting, follow-ups, order tracking, and customer servicing.
- Handle customer complaints, inquiries, and service requests while ensuring timely resolution.
- Manage contractor schemes, incentives, tokens, claims, and related documentation.
- Coordinate with dispatch, accounts, plant, logistics, and management teams for smooth order execution and operations.
- Monitor sales activities, customer feedback, and market updates to support business objectives.
- Prepare and present sales, customer, and performance reports to management.
- Ensure effective communication and operational coordination across all stakeholders.

Required Skills :

- Bachelor's degree in Business Administration, Commerce, Marketing, or a related field.
- Experience in Key Account Management, CRM, Sales Coordination, or Customer Relationship Management.
- Strong communication, relationship management, and problem-solving skills.
- Proficiency in CRM software, MS Excel, and reporting tools.
- Ability to manage multiple stakeholders and coordinate cross-functional activities effectively.

IDEAL PERSONA :





- Preferred experience in Key Account Management, CRM, Sales Coordination, or Client Relationship Management.
- Female preferred.
- Strong communicator with excellent client handling, coordination, and follow-up skills.
- Confident, qualified, and relationship-oriented personality with a customer-first approach.
- Highly organized, proactive, and capable of managing multiple stakeholders and priorities.
- Strong ownership mindset with the ability to resolve issues and drive execution independently.
- Proficient in CRM systems, MIS reporting, and cross-functional coordination.

WHY JOIN US: a) Limitless benefits

1. High-pedigree founding team: Lean hierarchy, opportunity directly alongside IIT Bombay Material Scientists, Ivy League dropouts, ex-YC founders, IIT Delhi & IIM Ahmedabad
2. Skill development Stipend (Workshops/ Seminars/ Courses/ Books) - 100% covered
3. Adventure & Fun Activities : Enjoy regular events like hiking, sports, & Go-Karts, plus special experiences like scuba diving and retreats on milestone completions.
4. Wealth creation opportunity for a lifetime via ESOPs
5. Salary up to 2x in just 6 months: Meritocratic culture with super growth

b) Unusual perks:

- Hyper Scaleup phase: Be part of a high-growth journey of a disruptive company reshaping the construction materials industry
- Freedom and free space are valued much more than in your previous organizations

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