Job DescriptionJob Title: Account Manager – Sales & Customer Success

NLocation: Bangalore

NExperience: 4–7/8 Years (update based on your final requirement)

NDepartment: Sales & Customer Success

NReporting To: Head – Staffing

NJob Summary

nWe are looking for an Account Manager to drive growth across Enterprise & Emerging (EE & EN) accounts. The role focuses on account growth, customer success, revenue expansion, and strategic client relationship management within IT Staffing and IT Services. Candidates with exposure to Go-to-Market (GTM) initiatives and the US market will be preferred.

NKey Responsibilities

n

N
- Manage and grow Enterprise & Emerging accounts through proactive client engagement.
N
- Drive revenue through cross-selling, up-selling, renewals, and account expansion.
N
- Build and maintain CXO-level client relationships while ensuring high customer satisfaction.
N




- Partner with delivery and recruitment teams to ensure timely fulfillment and SLA adherence.
N
- Prepare account plans, forecasts, proposals, QBRs, and support RFP responses.
N
- Contribute to GTM initiatives and support business expansion, particularly in the US market.
N

nRequired Skills & Experience

N

n
- 4–7/8 years of experience in Account Management, Client Partner, Customer Success, or Sales within IT Staffing/IT Services.
N
- Proven experience in account growth, revenue generation, and client retention.
N
- Solid understanding ofIT Staffing models (Contract, C2H, Permanent, and Managed Services).
N
- Excellent communication, negotiation, presentation, and stakeholder management skills.
N
- Exposure to GTM strategy and US market is an added advantage.
N

📌 Key Account Manager (Bengaluru)
🏢 TRUGlobal
📍 Bengaluru