Key Responsibilities

- Supervise daily IT operations

- Head the day-to-day functionality of the IT department

- Establish IT policies

- Develop and implement organizational IT standards and procedures

- Oversee IT staff

- Ensure effective communication and collaboration within the team

- Coordinate with stakeholders

- Collaborate to identify and execute technology initiatives

- Manage system updates

- Oversee hardware maintenance and ERP, software implementations

- Oversee on-prem IT infrastructure: servers, networks, switches, Wi-Fi, firewalls, access controls

- Enhance cybersecurity

- Conduct audits and implement measures to mitigate risks

- Improve workflows

- Leverage automation and innovation to boost operational efficiency

- Monitor budgets

- Manage IT resources and allocate them effectively

- Lead disaster recovery

- Plan and execute strategies to protect against data loss

- Manage engineering/design software (AutoCAD, ePlan, ETAP) and their licensing

- Support integration between ERP, engineering tools, and shop-floor systems

- Manage and maintain ERP / CPQ / Scheduling systems tailored for manufacturing (Oracle, IFS , Epicor, Asprova etc)

- Coordinate with Engineering, Planning, Procurement,Production QA/QC, and Finance to support system workflows

- Ensure smooth functioning of barcode/QR-based inventory systems used in switchgear stores





- Implement ITIL-based service management for efficient ticketing and issue resolution

- Oversee on-prem IT infrastructure: servers, networks, switches, Wi-Fi, firewalls, access controls

- Maintain CCTV, biometric attendance, time-tracking, and access control systems

- Ensure compliance with GCC standards, ISO 9001, ISO 27001, and client audit requirements

- Robust experience in manufacturing IT, preferably in electrical OR Electronics or industrial automation industry

- Manage contracts with IT vendors, ERP consultants, network partners, cybersecurity firms, and hardware suppliers

- Proficiency in ERP systems with manufacturing modules (BOM, Routing, Planning, Inventory, QA, HR & Finance)

- Prefered certifications: ITIL, PMP, Oracle Certified Professional, CCNA/CCNP, Microsoft Azure/AWS, MCSE, ISO 27001 Lead Implementer, Microsoft 365 Administrator / Enterprise Administrator

KPIs (Key Performance Indicators)

- ERP uptime and usage efficiency across departments

- IT infrastructure uptime (factory + office)

- Cybersecurity incident prevention and audit scores

- Successful completion of IT projects (ERP upgrades, network revamps, etc )

- Helpdesk resolution time and end-user satisfaction

- Cost optimization through improved IT efficiency

📌 IT Head - ERP Implementation / IT Infra (Chennai)
🏢 Kamms Management Consultants
📍 Chennai