09 Aug
|
Futurerole
|
Marathahalli
09 Aug
Futurerole
Marathahalli
Job Role
International Customer Support – Chat Support
Job Location
Marathahalli, Bangalore
Key Responsibilities
- Provide customer support to international/global customers through chat.
- Respond to customer queries and concerns in a professional and timely manner.
- Understand customer requirements and provide appropriate solutions.
- Handle multiple customer chats while maintaining accuracy and quality.
- Communicate clearly and professionally with customers.
- Resolve customer issues or escalate them to the appropriate department when required.
- Maintain a positive customer experience and follow company service standards.
- Work in a professional and growth-oriented setting.
- Be comfortable working in 24/7 rotational shifts.
Eligibility
- Education: 10+2 / Any Graduate
- Experience: 0–2+ years of experience
- Communication: Excellent English communication skills
- Work Type: International customer support – Chat Process
- Joining: Immediate joiners only
- Candidates should be comfortable working in 24/7 shifts.
Required Skills
- Excellent written and verbal communication skills
- Good English proficiency
- Customer-handling skills
- Problem-solving ability
- Ability to multitask
- Basic computer and typing skills
- Ability to work under pressure and meet targets
- Willingness to work in rotational/night shifts
Salary ₹3 LPA – ₹4.5 LPA CTC*(As mentioned in the recruitment advertisement.)*
Work Environment
- International customer support
- Global customer interaction
- Chat-based customer service
- Professional and growth-oriented workplace
Who Can Apply? Freshers and candidates with 0–2+ years of experience who have good English communication skills and are comfortable with 24/7 rotational shifts can apply.
Position Summary The International Customer Support – Chat Process role involves interacting with global customers through chat, understanding their queries, providing accurate solutions, resolving issues, and ensuring a positive customer experience. The position is suitable for freshers as well as experienced candidates with strong communication and customer-handling skills.
Pay: ₹300,000.00 - ₹450,000.00 per year
Benefits
- Provident Fund
Work Location: In person
📌 International Customer Support- Chat Support (Marathahalli)
🏢 Futurerole
📍 Marathahalli