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[email protected] is the primary link between a company and its customers, making outbound calls or handling inbound queries to sell products, generate leads, or resolve issues. They typically work in quick-paced, target-driven environments and require excellent communication, persuasion, and computer skills.Key ResponsibilitiesCall Execution: Make outbound calls to prospective clients and handle inbound customer inquiries using pre-defined scripts.Lead Conversion: Explain the features and benefits of products or services to generate interest and encourage sales.Data Management: Accurately record conversation details, update contact lists, and maintain customer profiles in CRM software.Customer Support: Address client uncertainties, grievances, and provide appropriate solutions to ensure customer satisfaction.Target Achievement: Meet or exceed daily,
weekly, and monthly quotas for call volume, lead generation, or closed sales.Core RequirementsEducation: High school diploma or equivalent. Some companies prefer a bachelor's degree or completion of a sales training program.Communication Skills: Excellent verbal communication and interpersonal skills, with the ability to adjust communication styles based on the prospect.Technical Skills: Basic computer literacy and familiarity with CRM (Customer Relationship Management) tools and auto-dialing systems.Soft Skills: High resilience to handle rejection, strong negotiation abilities, and the capacity to work under pressure
📌 International calling ( Delhi )
🏢 Naukripay group
📍 Delhi