Key responsibilities

- Drive internal comms calendar: leadership messages, town halls, newsletters, digital campaigns,festive/company announcements ensuring alignment across functions

- Partner with CEO & office and HR leadership to craft and cascade key messaging (org changes, policy updates, business updates)

- Own employee engagement content EVP storytelling, recognition programs, culture initiatives, including HR forums, CSR, cultural events, and wellness programs across multiple locations

- Manage comms channels (email, WhatsApp broadcasts, notice boards, intranet if any), with deliberate reach into central kitchen shop-floor staff and outlet/field teams not just HO

- Design comms for central kitchen onboarding, shift communication, and safety/process updates translated for shop-floor audiences

- Draft leadership speeches, talking points, and Q&A; prep for town halls/events, including CK-specific forums

- Track and report on comms effectiveness across HO, outlets, and CKs (readership, engagement,sentiment)

- Coordinate with Ops/Manufacturing leadership at CKs to ensure comms reflect shop-floor realities (shift patterns, language needs, low-digital-access workers)

- Coordinate cross-functionally with Marketing/Brand to keep internal and external voice consistent





Education & Experience

- Graduate in Mass Communication, Journalism, Public Relations, Marketing, Human Resources, English, or a related discipline.

- 47 years of experience in Internal Communications or Corporate Communications, preferably spanning both corporate/retail and manufacturing or plant-floor environments.

- Strong writing, editing, and content development skills with the ability to simplify leadership messaging for a diverse, distributed workforce.

- Experience managing employee engagement, culture, or internal communication initiatives end-to-end.

- Experience managing multiple communication channels such as email, newsletters, WhatsApp broadcasts, notice boards, and intranet platforms.

- Ability to create communication suitable for multilingual and shop-floor audiences.

- Robust stakeholder management skills with the ability to collaborate effectively across HR, Leadership, Operations, and Marketing teams.

Values

- Guest Centricity

- Collaboration

- Ownership

- Excellence

- Entrepreneurship

Contact Person

Sofiya Sayyed

SG OASIS

Interested candidates can share their resume on [email protected]

📌 Internal Communications Manager (Mumbai)
🏢 SG Oasis
📍 Mumbai