We are looking for a motivated and customer-focused Customer Relationship Officer Intern to support our team in building strong customer relationships and delivering an excellent customer experience. The intern will gain practical experience in customer communication, relationship management, sales support, and handling customer queries.

Key Responsibilities

- Communicate with customers through phone calls, email, WhatsApp, and other communication channels.
- Understand customer requirements and provide appropriate information or assistance.
- Handle customer queries, complaints, and service requests professionally.
- Follow up with prospective and existing customers to maintain strong relationships.
- Assist the team with customer onboarding and documentation.
- Maintain accurate customer records and update databases regularly.
- Support sales and marketing teams with lead follow-ups and customer engagement activities.
- Coordinate with internal departments to resolve customer issues efficiently.
- Collect customer feedback and share insights with the management team.
- Prepare basic reports related to customer interactions, follow-ups, and sales activities.
- Ensure a positive and professional customer experience at every interaction.

Requirements

- Currently pursuing or recently completed a Bachelor’s/Master’s degree in Any Field.
- Good verbal and written communication skills.
- Customer-oriented attitude with good interpersonal skills.




- Basic knowledge of MS Office/Google Workspace.
- Ability to work independently as well as part of a team.
- Good follow-up, organizational, and problem-solving skills.
- Willingness to learn and take initiative.
- Freshers and candidates with no prior work experience are welcome to apply.

Preferred Skills

- Customer service and relationship management
- Communication Lead follow-up and sales support
- Data entry and record management
- Basic Excel
- Time management
- Problem-solving and active listening

What You Will Gain

- Hands-on experience in customer relationship management.
- Exposure to sales, customer service, and business operations.
- Professional communication and relationship-building skills.
- Experience working with customer databases.
- Mentorship and practical corporate experience.
- Opportunity for a full-time position based on performance and business requirements.

Key Performance Indicators

- Quality and timeliness of customer follow-ups.
- Customer satisfaction and issue-resolution efficiency.
- Accuracy of customer records and reports.
- Lead conversion and customer engagement support.
- Professionalism and communication quality.

Stipend: 6ooo Per month Application: Interested candidates can apply by submitting their CV to [email protected]

Pay: From ₹6,000.00 per month

Perks

- Work from home

Work Location: Hybrid remote in Nagpur, Maharashtra

📌 Intern Customer Relationship Officer (Nagpur)
🏢 Pheonix Neuvotech Media
📍 Nagpur