Project Role : Integration Engineer

Project Role Description : Provide consultative Business and System Integration services to help clients implement effective solutions. Understand and translate customer needs into business and technology solutions. Drive discussions and consult on transformation, the customer journey, functional/application designs and ensure technology and business solutions represent business requirements.

Must have skills : ServiceNow

Good to have skills : Automated Testing, Functional Test Planning

Minimum 3 year(s) of experience is required

Educational Qualification : 15 years full time education Summary:

As an Integration Engineer, your day involves delivering expert consultation on business and system integration to support clients in deploying efficient solutions. You engage deeply with clients to comprehend their needs and translate these into practical business and technology strategies.

Your role includes leading discussions on transformation initiatives, mapping the customer journey, and designing functional and application frameworks that align technology with business objectives. You ensure that the solutions implemented accurately reflect the client s requirements, fostering seamless integration and enhanced operational effectiveness. We are looking for a ServiceNow professional with strong experience in Automated Test Framework (ATF) to design, develop, and maintain automated test cases ensuring platform stability and high-quality releases.

The candidate will work closely with developers, admins, and business analysts to validate ServiceNow applications and workflows, leveraging AI-assisted tools and Cloud Runner capabilities where appropriate.



Roles & Responsibilities:

-Design and develop automated test cases using ServiceNow ATF

Create reusable test steps and modular test suites

Execute regression, functional, and integration testing within ServiceNow

Maintain and update ATF test cases as platform changes occur

Collaborate with developers to ensure testability of custom applications

Identify defects, log issues, and track them to resolution

Integrate ATF with CI/CD pipelines for automated deployments

Validate upgrades and patches using ATF regression suites

Ensure data integrity and workflow validation across modules (ITSM, HRSD, etc.)

Utilize AI tools (e.g., GitHub Copilot, ChatGPT) to assist in generating and improving test cases

Execute and manage automated test runs using ATF Cloud Runner

Document test strategies, cases, and execution results Professional & Technical Skills:

- Must Have Skills: Proficiency in ServiceNow.
- Positive To Have Skills: Functional Test Planning, Automated Testing.

Hands-on experience with ServiceNow ATF

Strong knowledge of ServiceNow platform.

Experience in scripting (JavaScript within ServiceNow)

Understanding of QA methodologies and testing lifecycle

Experience with test automation concepts and frameworks

Familiarity with REST/SOAP APIs and integration testing

Working knowledge of AI-assisted tools (e.g., GitHub Copilot, ChatGPT) for test development

Understanding of ATF Cloud Runner and its execution capabilities

Knowledge of ServiceNow update sets and deployments Additional Information:

- The candidate should have minimum 3 years of experience in ServiceNow.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

📌 Integration Engineer (Bengaluru)
🏢 Accenture
📍 Bengaluru