Not telecalling. You qualify inbound packaging enquiries, coordinate internally, and convert quotes into orders through disciplined follow-ups.
Key Responsibilities
- Understand client needs (box type, size, qty, budget, timeline)
- Share complete briefs with costing/tech team
- Follow up on quotations → push for samples → close orders
- Update CRM daily; no enquiry unattended >24 hrs
- Coordinate with production after order confirmation
What Success Looks Like
- Faster enquiry → quotation → order
- High follow-up discipline
- Better quote-to-order conversion
- Repeat orders from handled clients
Skills Required
- Robust communication (English/Hindi)
- Organized, process-driven, detail-oriented
- Comfortable with CRM, Excel, WhatsApp, email
- Basic understanding of packaging is a plus