Inside Sales Representative

Location: Mumbai, India

Reports to: Sales Manager

Employment Type: Full time

Company Overview:

Company is a leading wellness brand committed to transforming lives through holistic mind-body-energy practices. With services ranging from one-on-one wellness sessions, group workshops, wellness experiences, memberships, corporate programs, and curated retreats, we aim to foster well-being and resilience in personal and professional lives. As we expand our reach, we're looking for a passionate and proactive Inside Sales Representative to join our team and help us grow our client base.

Job Summary:

As an Inside Sales Representative at Inha Wellness, you will play a key role in generating leads,

nurturing client relationships, and driving sales growth. This role involves engaging with potential clients, understanding their wellness needs, and guiding them through our offerings,

from personal coaching sessions to corporate wellness packages. You’ll be part of a team that thrives on bringing wellness to the forefront of everyday life.

Key Responsibilities:

1. Lead Generation and Outreach

Identify and qualify potential clients through research, outbound calls, networking, emails, and follow-ups. Engage with prospects through calls and emails to understand their wellness goals and introduce Inha Wellness services.
1. Sales Pipeline Management

Manage and maintain a detailed database of prospects and clients in the CRM system. Track and follow up on leads systematically, converting them into clients through effective communication.
1. Product Knowledge and Client Education





Gain in-depth knowledge of Inha Wellness products and services, and educate clients on how these can meet their needs. Conduct personalized consultations to match clients with appropriate wellness programs, retreats, or corporate offerings.
1. Relationship Building - Client Servicing

Cultivate strong relationships with new and existing clients to encourage repeat business and referrals. Act as a trusted wellness advisor, providing guidance on Inha’s offerings to maximize value for clients.
1. Collaboration and Reporting

Collaborate closely with the marketing team to develop targeted campaigns and align messaging. Report on sales activities, client feedback, and insights to the Sales and Marketing Manager for continuous improvement.

Requirements:

Bachelor’s degree in business, marketing, psychology, luxury management, HNI client engagement or a related field.

1-3 years of experience in inside sales, customer service, or a related field, preferably within the wellness, automobile, real-estate, HR, education, advertising, jewelry or a watch brand/company or such other complimentary/luxury industry.

Strong communication and interpersonal skills, with a customer-centric approach.

Proven ability to meet and exceed sales targets and KPIs.

Familiarity with Online meeting portals and MS Office suite.

Passion for wellness and a strong belief in the Inha Wellness mission.

Preferred Qualifications

Background or interest in wellness, mindfulness, or related industries.

Experience with corporate sales or selling B2C and/or B2B services.

A proactive and self-motivated attitude, with the ability to work independently and as part of a team.

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