Inside Sales Executive / Language Counsellor – Ostello Location: Gurugram

Work Mode: Work From Office

Experience: 1–3 Years

Employment Type: Full-Time About Ostello

Ostello is a live learning platform that connects learners with verified educators for personalized, interactive, and real-time learning experiences.

We offer live learning programs across English, French, German, Spanish, IELTS, PTE, CELPIP, Corporate & Professional Language Training, and other academic and skill-development programs.

Our mission is to make high-quality learning more accessible by connecting learners with the right educators and personalized learning experiences. About the Role

We are looking for a confident, energetic, and target-driven Inside Sales Executive / Language Counsellor to join our growing team in Gurugram.

You will be responsible for connecting with prospective learners, understanding their goals, recommending the right learning program, handling objections, following up with leads, and converting qualified prospects into paid learners.

This is a sales + counselling role, where your primary responsibility will be to drive admissions, conversions, and revenue.

You will work across multiple language and learning programs, including English, French, German, Spanish, IELTS, PTE, CELPIP, and Corporate Language Training. Key Responsibilities

Sales & Lead Conversion

Connect with prospective learners through phone calls, WhatsApp, and other communication channels.

Handle inbound leads and proactively follow up with interested prospects.

Understand learner requirements, goals, budget, preferred language, and learning timeline.

Identify the right learning program based on the learner’s needs.

Convert qualified leads into paid enrollments and admissions.

Follow up consistently with leads through calls and WhatsApp.

Maintain a strong pipeline and ensure timely follow-ups.

Handle objections related to pricing, course suitability, schedules, educators, and other concerns.





Negotiate and communicate the value of Ostello’s programs effectively.

Identify opportunities for upselling and cross-selling relevant programs.

Language

Counselling

Counsel learners for programs including:

Spoken English

French

German

Spanish

IELTS

PTE

CELPIP

Corporate & Professional Language Training

Other upcoming language and learning programs

Understand the learner’s current level and desired outcome.

Explain course structure, live learning methodology, session formats, pricing, and benefits.

Help learners choose the right program based on their goals. Follow-ups & CRM Management

Maintain accurate lead and follow-up records in the CRM or Google Sheets.

Track every lead from first interaction to final conversion.

Maintain daily reports for calls, follow-ups, conversions, and revenue.

Ensure no qualified lead is missed due to delayed follow-up.

Coordinate with the academic and operations teams after enrollment to ensure a smooth onboarding experience. Targets & Performance

Achieve assigned daily, weekly, and monthly sales targets.

Drive admissions and revenue through effective sales conversations.

Maintain healthy conversion and follow-up rates.

Continuously improve sales performance through learning, experimentation, and feedback. Requirements

0–2 years of experience in inside sales, telecalling, admissions counselling, EdTech sales, education counselling, or customer-facing sales.

Freshers with excellent communication skills and a strong sales mindset are welcome.

Excellent English and Hindi communication skills.

Confident, persuasive, and energetic personality.





Strong listening and communication skills.

Good objection-handling and negotiation abilities.

Robust follow-up discipline.

Comfortable making a high volume of calls and speaking with prospective learners every day.

Target-oriented and motivated by sales, conversions, and incentives.

Ability to work in a fast-paced startup environment.

Basic knowledge of CRM, Google Sheets, or similar tools.

Willingness to work from the office in Gurugram. Key Skills

Inside Sales | Lead Conversion | Language Counselling | Telecalling | Sales | Objection Handling | Negotiation | Follow-ups | CRM | Customer Relationship Management | Communication | Revenue Generation | Target Achievement What We Offer

Competitive fixed salary + performance-based incentives.

Attractive earning potential based on sales and revenue performance.

Opportunity to work with a fast-growing EdTech and language-learning startup.

Exposure to sales, language learning, EdTech, and business operations.

Structured learning and career growth opportunities.

Fast-paced, ownership-driven work environment.

Opportunity to work across Indian and international language-learning markets.

Opportunity to grow with Ostello as the company expands globally.

Who Will

Succeed in This Role?

You will thrive in this role if you:

Enjoy talking to people and understanding their needs.

Are naturally persuasive and confident.

Don’t hesitate to pick up the phone and speak with prospects.

Enjoy targets, competition, and performance-based incentives.

Are persistent with follow-ups.

Can turn a conversation into a conversion.

Take complete ownership of your leads and pipeline.

- Are ambitious and want to build a career in Sales, Business Development, or EdTech. The Opportunity

At Ostello, you won’t just be selling a course — you’ll be helping learners choose the right language and learning path for their goals while building strong sales and business skills along the way.

📌 Inside Sales Executive (Gurugram)
🏢 Ostello
📍 Gurugram