Position: Inquiry Executive / Sales Coordinator

Location: Surat – Head Office

Experience: 1 Year

Industry: Building Materials / Manufacturing

Office Timing: 10:00 AM to 7:00 PM

Role Overview:

We are looking for an Inquiry Executive to manage customer inquiries, coordinate with the sales team, and ensure timely follow-ups and conversions.

Key Responsibilities:

- Handle customer inquiries through calls, emails, WhatsApp, and other channels.
- Record and track inquiries through CRM/ERP.
- Coordinate with the Sales/KAM team for timely follow-ups.
- Prepare inquiry reports and maintain accurate MIS.
- Coordinate internally for quotations, product availability, and customer requirements.
- Monitor pending inquiries and support inquiry-to-order conversion.

Requirements:

- 6 months–1 year of experience in Inquiry Management, Inside Sales, Sales Coordination, or Customer Service.
- Building Materials/Manufacturing industry experience preferred.
- Good communication, follow-up, and coordination skills.
- Basic knowledge of MS Excel and CRM/ERP.
- Positive attitude and willingness to learn.

Pay: ₹18,000.00 - ₹25,000.00 per month

Perks

- Provident Fund

Work Location: In person

📌 Inquiry Executive / Sales Coordinator (Surat)
🏢 Dolphy India
📍 Surat