Job Title: HR Manager – People & Culture (Healthcare)

About the Role

We are looking for an experienced and proactive HR Manager to build and lead our People & Culture function. This role is ideal for someone who thrives in a fast-growing healthcare environment and enjoys creating structure while supporting business growth.

The ideal candidate will have prior experience working with healthcare organizations and be capable of hiring across a wide range of functions—including clinical, non-clinical, operations, corporate, sales, customer support, and leadership roles.

This is a strategic as well as hands-on role. Beyond recruitment, you will establish HR policies, strengthen employee engagement, drive performance management, ensure compliance, and build processes that enable the organization to scale efficiently.

Key Responsibilities

Talent Acquisition

- Lead end-to-end recruitment across clinical, non-clinical, operations, customer support, sales, marketing, finance, technology, and leadership functions.
- Build strong talent pipelines using multiple sourcing channels.
- Partner with department heads to understand workforce planning and hiring priorities.
- Design structured interview processes and candidate evaluation frameworks.
- Improve employer branding and candidate experience throughout the recruitment journey.

HR Strategy & People Operations

- Develop and implement HR policies, SOPs, employee handbooks, and workplace guidelines.
- Establish scalable HR processes that support organizational growth.
- Manage onboarding and induction programs to ensure a seamless employee experience.
- Develop probation, confirmation, promotion, and performance review frameworks.
- Create employee engagement initiatives that foster a positive workplace culture.

Performance Management

* Design and implement goal-setting, appraisal, and feedback processes.
- Work with managers to identify high performers and address performance gaps.




- Support leadership in succession planning and talent development.

Compliance & HR Administration

- Ensure compliance with labour laws and statutory regulations.
- Maintain accurate employee records and HR documentation.
- Manage employment contracts, policy documentation, disciplinary procedures, and exit formalities.
- Coordinate with payroll and finance teams to ensure timely and accurate HR operations.

Organizational Development

- Identify training and development needs across teams.
- Develop learning initiatives to enhance employee capability and leadership skills.
- Support organizational restructuring and change management initiatives when required.

HR Analytics

- Track and report key HR metrics including hiring turnaround time, retention, employee engagement, attrition, and recruitment effectiveness.
- Use data-driven insights to improve HR processes and workforce planning.

Required Skills & Experience

Must Have

- 5–8 years of HR experience, with at least 3 years in the healthcare, hospital, diagnostics, pharmaceutical, medical tourism, or health-tech industry.
- Proven experience hiring across both clinical and corporate functions.
- Strong understanding of recruitment strategies and talent acquisition best practices.
- Experience developing HR policies, SOPs, employee handbooks, and organizational processes.
- Strong knowledge of Indian labour laws, statutory compliance, and HR best practices.
- Excellent stakeholder management and communication skills.
- Ability to work independently and build HR systems from the ground up.

Preferred Experience





- Experience in a quick-growing startup or scaling organization.
- Exposure to international recruitment or multicultural teams.
- Experience implementing HRMS platforms and digital HR processes.
- Familiarity with accreditation standards such as NABH, JCI, or similar healthcare quality frameworks is an advantage.

Personal Attributes

We are looking for someone who is:

- Highly organized and execution-oriented.
- A strong recruiter with excellent judgment.
- Confident in interacting with doctors, clinicians, leadership teams, and corporate professionals.
- Commercially aware and understands business priorities.
- Empathetic yet able to make objective decisions.
- A problem solver who brings solutions instead of waiting for direction.
- Detail-oriented while maintaining a strategic perspective.
- Comfortable working in a dynamic, fast-paced environment.

Success in This Role

Within your first six months, you should be able to:

- Build a strong hiring pipeline across all business functions.
- Reduce hiring turnaround time while maintaining high-quality talent acquisition.
- Establish comprehensive HR policies and standard operating procedures.
- Implement structured onboarding, performance management, and employee engagement initiatives.
- Build a scalable HR function that supports the company's long-term growth.

Why Join Us?

This is an opportunity to build the HR function of a rapidly growing healthcare organization from the ground up. You will work closely with leadership, influence organizational culture, and play a critical role in attracting and retaining exceptional talent. If you enjoy building systems, solving people challenges, and creating a workplace where employees can thrive, we'd love to hear from you.

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits

- Paid sick time
- Paid time off

Work Location: In person

📌 HR Manager- People & Culture (Healthcare ) (Gurugram)
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