Company Description V CATCH is a Bangalore-based contact center that operates on Six Sigma standards and is led by a core management team with decades of experience in the BPO industry. Building on its call center expertise, the company serves diverse sectors including Ed-tech, E-commerce, FMCG, aggregators, real estate, and others.

With state-of-the-art technology and modern infrastructure, V CATCH focuses on delivering cost-effective call center solutions from its Bengaluru facilities. The organization is committed to helping clients improve their return on investment through efficient, high-quality customer engagement services. Professionals joining V CATCH can expect a performance-driven environment with exposure to multiple industries and processes.

Role Description This is a full-time, on-site HR Executive role based in Bengaluru. The HR Executive will manage day-to-day HR operations, including maintaining employee records, coordinating onboarding and exit processes, and supporting payroll and attendance administration.

The role involves handling employee relations, addressing queries, supporting performance management cycles, and helping implement engagement initiatives. The HR Executive will assist in developing, communicating, and enforcing HR policies and procedures,



ensuring compliance with labor laws and company standards. The position also includes collaborating with hiring managers on recruitment activities, supporting training and development programs, and contributing to continuous improvement of HR practices.

Qualifications

- Strong HR Management and Human Resources (HR) skills, including understanding of core HR functions and compliance.
- Practical experience in HR Operations, such as onboarding, documentation, payroll support, and HR systems.
- Proficiency in Employee Relations, including resolving workplace issues, supporting engagement, and promoting a positive work culture.
- Knowledge of HR Policies, labor regulations, and best practices, with the ability to implement and communicate them effectively.
- Bachelor’s degree in Human Resources, Business Administration, or a related field; HR certifications are an advantage.
- Excellent written and verbal communication skills, with solid attention to detail and organization.
- Ability to work collaboratively with cross-functional teams and maintain confidentiality and professionalism.
- Previous experience in BPO or contact center environments is a plus, along with familiarity with HRIS or HR software.

📌 HR Executive (Bengaluru)
🏢 V Catch
📍 Bengaluru