09 Aug
|
Rilindia
|
Gondia
Customer Relationship Management (CRM) Executive Company: Rill India Group Location: Nagpur, Maharashtra Job Type: Full time (Work from Office) Job Summary Rill India Group is looking for a dedicated and customer-focused CRM Executive to manage customer relationships, handle queries, maintain customer records, and ensure customer satisfaction. The ideal candidate should have good communication skills and a positive attitude.
Key Responsibilities - Handle customer inquiries through calls, messages, and emails.
- Maintain and update customer data in the CRM system.
- Build and maintain strong relationships with customers.
- Follow up with existing customers regarding services and support.
- Resolve customer complaints and provide appropriate solutions.
- Coordinate with internal departments for smooth customer service.
- Prepare daily reports and maintain proper records.
- Ensure high customer satisfaction and retention.
Requirements - Graduate in any stream.
- Good communication skills in Hindi (basic English preferred).
- Basic knowledge of MS Office and CRM software.
- Customer handling and problem-solving skills.
- Positive attitude and willingness to learn.
- Freshers can also apply.
Salary &
Benefits - Salary: ₹20,000 – ₹25,000 per month - Training support provided.
- Career growth opportunities.
- Friendly work environment.
How to Apply Interested candidates can share their resume on (phone hidden)
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits
- Commuter assistance
- Flexible schedule
- Food provided
- Leave encashment
- Life insurance
- Paid time off
- Work from home
Work Location: In person
📌 HR assistant manager (Gondia)
🏢 Rilindia
📍 Gondia