Position

:

Horizon View L2 / L3

Grade

: Senior Cloud Engineer – L3

Location

: Bangalore

Reporting To

: DGM – Operations

Shift Timing

: US Shift (Availability 24*7)

Job Responsibilities

- Must have 5-8+ years of proven experience with VMware Horizon, vSphere, Microsoft Active Directory, VMware workspace one UEM, VMware DEM, 3rd party IDM integration

- Must have VMware VCP Certification in VMware Horizon 7, Cloud, and vSphere

- Must have Microsoft MCSA

- Must have Cloud technology exposure to Microsoft Azure, Amazon

- Good knowledge on diagnostics & troubleshooting of VMware Horizon View versions & understanding of ESXi & vSphere

- Good knowledge on diagnostics & troubleshooting of VMware Airwatch & Mirage versions

- Experience in HA engineering for architecture on VMware, DRS cluster environment

- Good knowledge on the Connection servers and troubleshooting user level issues

- Experience in P2V, vMotion, VMware virtual centre (vSphere) and SSO configuration

- Perform root cause analysis

- TCP/IP knowledge with good foundation on LAN Technologies such as network switching and routing and DNS, etc.

- Good Windows Server Administration and troubleshooting Skills

- Positive hands-on skills in Hyper converged infrastructure

- Working experience on the Ticketing tool

- Must have hands on deployment of Horizon infrastructure in large environment

Primary Skill Set





- Overall 5- 8+ years of experience in IT Infrastructure

- 4+ years of proven experience with VMware Enterprise Products,EUC Horizon

- Must have VMware VCP Certification in VMware Horizon 7, and VMware vSphere, VCP in Horizon Cloud, Microsoft MCSA, MS Azure certification, Amazon Certified cloud administrator

Secondary Skill Set

- 100% Fluency on English

- Good verbal and Written Communication

- Good Team player work with senior team members, conduct technical session, mentoring L1 team members

- Ability to achieve the highest level of customer satisfaction
- An interface with Customers and Third party OEMs and HW vendors is expected raising call with Microsoft, VMware and other vendors

- Documentation and preparation of SOPs

- Self-motivated and Results oriented

- Train L1 and other support team members
- A demonstrated positive and proactive approach

- Expected to work US and UK shifts based on the organizational needs and be available to be on- call on a rotational basis including night shifts

Experience

- 4+years of experience in Horizon View

Soft Skills

- Good/Excellent Communication Skills (Speak, Read, Write)

- Report Writing

- Analytical & problem-solving skills

- Good presentation skills

- Willingness to Continually Learn

- Team Player & People Management

Education

- Any Engineering /Diploma/BSC/MCA / MCM (with IT specialization)

📌 Horizon View (Bengaluru)
🏢 Anunta
📍 Bengaluru