Role Description The Holidays Executive will manage holiday package inquiries, design itineraries, and prepare customized travel proposals for individual and group customers. This full-time, in office role based in Mumbai involves coordinating with airlines, hotels, and other suppliers to confirm bookings, negotiate rates when necessary, and ensure accurate documentation for each trip.

The Holidays

Executive will handle customer/agent communication, provide destination and product information, and address queries or concerns before and after travel. Daily responsibilities also include maintaining up-to-date knowledge of destinations, offers, and promotions, working with internal teams to update package details on the portal, and ensuring that all bookings comply with company policies and travel regulations. The role requires a strong customer-service mindset, attention to detail,



and the ability to work effectively in a fast-paced environment.

Qualifications

- Experience in holiday package planning and itinerary creation, with the ability to customize travel solutions based on customer needs.
- Knowledge of travel products and services, including flights, hotels, sightseeing tours, and ground transportation.
- Strong customer service and communication skills to manage inquiries, explain options, and resolve issues professionally.
- Basic proficiency with booking tools, reservation systems, and standard office software.
- Attention to detail in handling bookings, documentation, and payment information.
- Manage multiple inquiries simultaneously, and meet deadlines.
- Prior experience in travel agencies, tour operations, or hospitality is preferred.

📌 Holidays Executive (Mumbai)
🏢 Akbar Online Booking Co
📍 Mumbai