Position: Helpdesk Executive/ Front Office Executive
Location: Mumbai
JD:
- Graduate in any discipline (preferred)
- 2-4 years of experience in Helpdesk / Front Office / Customer Support roles.
- Manage helpdesk operations including logging, tracking, and closing service requests within defined SLAs
- Act as the first point of contact for client queries, complaints, and service requests
- Strong communication and interpersonal skills
- Customer service orientation
- Positive coordination and multitasking ability
If the above JD matches with your profile, kindly share your resume on
[email protected]
📌 Help Desk Executive (Mumbai)
🏢 Sofomation Energy
📍 Mumbai