Seeking a visionary, strategic, and hands-on leader to build and lead GAP Group’s current hospitality vertical from the ground up. This role demands a high-performance professional with expertise in hospitality operations, branding, guest experience, and full-scale project execution across hotels, food courts, and lifestyle memberships. Must possess ownership, sharp execution capability, and long-term brand-building vision.

Location: Ahmedabad, Gujarat

Travel: As required for on-site supervision, vendor meetings, and operational oversight

Work Mode: Full-time, on-site

Skills and Attributes

- High ownership, proactive, and strategic thinking
- Strong leadership and team-building ability
- Keen understanding of guest experience and brand positioning
- Operationally sound with experience managing P&L;, staffing, and vendor coordination
- Detail-oriented with a passion for service excellence
- Comfortable navigating compliance, licensing, and hospitality regulations
- Innovative mindset for membership programs and loyalty strategy

Technical Proficiency

- Hospitality tech platforms (e.g., CRM, reservation tools, POS systems)
- Google Suite, Microsoft Office
- Familiarity with digital guest feedback, loyalty, and analytics platforms

Day-to-Day Responsibilities:

- Lead the development, launch, and ongoing management of the hospitality vertical including hotels, food courts, and private membership clubs
- Define and execute the GAP Hospitality brand strategy, guest journey,



and operational SOPs
- Oversee end-to-end operations, budgeting, staffing, and customer experience initiatives
- Drive partnerships with high-value vendors, brands, and local ecosystems
- Build a tech-enabled hospitality environment focused on efficiency and delight
- Ensure compliance with government regulations, licenses, and operational readiness
- Collaborate with internal teams and leasing partners to align hospitality goals with the broader real estate vision

Requirements

• Experience: 5+ years in hospitality leadership (hotels, clubs, F&B;, or hospitality consulting)
- Language: Exceptional English communication and stakeholder engagement skills
- Tech-Savvy: Comfortable with CRM, reservation systems, digital operations, and guest analytics
- Background: Proven track record in launching or scaling hospitality ventures
- Proven experience in dealing with corporate clients, including international firms (e.g., Japanese companies), with the ability to understand client needs, structure rates, and negotiate long-term leases
- Strong background in leasing and partnership development with banks and major franchise brands (e.g., McDonald's, QSR chains, etc.)

Benefits

• Competitive salary based on experience
- Long-term leadership role with brand-building authority
- Opportunity to shape hospitality in India’s first smart city
- Work alongside senior leadership with autonomy and creative freedom

📌 Head of Hospitality (Ahmedabad)
🏢 Gap
📍 Ahmedabad