V.G. Saraf Memorial Hospital is looking for an experienced Head of Hospital Operations to lead the administrative and operational functions of our growing NABH-accredited multispecialty hospital.

This is not a desk job. We are looking for someone who enjoys solving operational problems, building high-performing teams, improving patient experience, and creating systems that allow clinicians to focus on patient care.

About Us

V.G. Saraf Memorial Hospital is a 50-bed multispecialty hospital with Gastrointestinal Surgery as its flagship specialty. We also provide Medical Gastroenterology, Orthopaedics, Obstetrics & Gynaecology, Urology, Internal Medicine, Emergency Medicine, and a growing range of diagnostic and specialty services.

We are currently strengthening our systems, expanding services, and building the next phase of growth.

Key Responsibilities

Lead day-to-day hospital operations

Ensure NABH compliance and quality initiatives

Improve operational efficiency and patient flow

Supervise department heads and administrative teams

Monitor hospital KPIs and financial performance

Drive occupancy, throughput and patient satisfaction

Coordinate with consultants, nursing, finance and support services





Manage statutory compliance and regulatory requirements

Lead recruitment, performance management and staff development

Build a culture of accountability, teamwork and continuous improvement

Essential Requirements

Minimum 8 years of hospital administration experience

Experience managing a 50+ bed hospital preferred

Strong understanding of NABH standards

Experience in hospital operations, quality, HR and finance

Excellent leadership and communication skills

Ability to work closely with clinicians and multidisciplinary teams

We are looking for someone who:

✔ Takes ownership

✔ Solves problems instead of escalating them

✔ Uses data to make decisions

✔ Builds systems instead of depending on individuals

✔ Leads by example

What We Offer

- Prospect to lead a growing hospital
- Direct access to senior leadership
- High autonomy with accountability
- Competitive salary based on experience
- Performance-linked incentives

Applications from candidates without prior hospital administration experience are unlikely to be considered.

📌 Head of Hospital Operations (Kochi)
🏢 V.G Saraf Memorial Hospital
📍 Kochi