About HelioWatt

HelioWatt is building an integrated EV ecosystem in India — a franchise-led public charging network and an all-electric ride-hailing fleet on our own consumer app, powered by driver-partners whose vehicles we help finance. We are at day zero, and this role is a founding seat.

The Role

You will own the supply side of HelioWatt's mobility business end-to-end: driver acquisition, verification, EV financing, onboarding and training, earnings and retention, and daily fleet operations (charging discipline, hubs, maintenance). Think of the driver experience and service quality of BluSmart/Green SM, combined with a driver-financing model — and you are the single owner of all of it until scale justifies a team.

What You'll Own

1. Driver Acquisition & GTM

Build the driver funnel from scratch: referral programs, driver melas, community and union partnerships, conversion of drivers from existing ride-hailing platforms

Own CAC per activated driver and stage-wise funnel conversion

2. Verification & Underwriting

KYC, DL and commercial badge verification, police/background checks, and driving assessments

Credit and intent evaluation for the financing program; fraud controls and documentation hygiene

3. EV Financing Program

Structure the driver financing offer: down payment, tenure, EMI vs. earnings-linked deductions, insurance bundling, buyback/residual value

Build and manage NBFC/bank lending partnerships (including FLDG/co-lending constructs where applicable); own collections, delinquency management, and the repossession process

Work with OEM partners on fleet pricing, warranty, and buyback terms

4. Onboarding & Training

Design the onboarding academy: app usage, EV driving and charging discipline, safety protocols,



grooming and customer-experience standards

Own the TAT from application to first revenue-earning ride

5. Driver Lifecycle & Retention

Design earnings structures: incentives, minimum-earnings assurance, streak bonuses

Run driver support and grievance redressal; track driver NPS and 30/90-day churn cohorts

Build driver community and communication rhythms

6. Fleet & Hub Operations

Charging schedules and hub/parking operations, in coordination with HelioWatt's own charging network

Preventive maintenance, breakdown and accident management, insurance claims

Telematics and driver-behaviour monitoring; fleet utilisation (km/vehicle/day, revenue/vehicle/day)

Must-Haves

5–8 years in ride-hailing or EV fleet operations — BluSmart, Evera, Shoffr, Snap-E, Lithium Urban, Everest Fleet, Refex Green Mobility, Uber/Ola fleet & supply teams, or EV driver-financing ecosystems (Zypp Electric, MoEVing, Turno, or NBFC-side roles at Revfin/Vidyut/Mufin Green)

Proven ownership of a driver supply funnel at scale (hundreds of drivers): acquisition, verification, onboarding, retention

Exposure to vehicle financing or leasing structures and collections — or demonstrated ability to own NBFC partnerships

Comfort with field-heavy, hub-level operations; strongly data-driven (funnel metrics, cohort churn, utilisation dashboards)

0→1 builder who can run this entire vertical solo before hiring a team

Valuable-to-Haves

Experience launching a new city or new supply category for a mobility platform

Existing relationships with driver communities/unions in launch cities

Knowledge of commercial registration and permits (yellow plate), state EV fleet incentives, and EV-specific fitness/PUC norms

Familiarity with driver apps, DMS, and telematics stacks

📌 Head – Fleet & Driver Operations (Bengaluru)
🏢 Tipstat®
📍 Bengaluru