Role & responsibilities - Role Purpose

This leadership role will shape how consumers perceive, experience and remember the Company .

The Head Brand, Communications & Consumer Experience will own brand strategy, product launch communication, packaging, content, PR, influencer marketing, corporate communications and the end-to-end consumer brand experience across every touchpoint.

Key Responsibilities

- Define and evolve Company's brand positioning, architecture, voice and messaging.
- Lead communication strategy for all product launches including naming, positioning, claims hierarchy, storytelling and GTM communication.
- Own packaging communication including front/back-of-pack messaging, icons, usage instructions and sustainability claims.
- Develop integrated content strategy across website, social media, marketplaces, blogs, email and offline channels.
- Provide creative direction for campaigns, videos, photography, brochures, POSM, exhibitions and presentations.
- Own website storytelling, landing pages and overall digital brand experience.
- Build influencer, creator and ambassador programmes including UGC and affiliate initiatives.
- Lead PR, founder branding, media relations, award submissions and corporate communication.
- Drive customer education through how-to content, sustainability education and category awareness.
- Lead consumer research, competitor benchmarking and market insights.
- Plan and execute exhibitions, brand activations and corporate events.




- Manage creative, PR, influencer and production agencies while building an internal brand team.
- Collaborate closely with Growth, Sales, R&D;, Product Development, Manufacturing and Customer Support.
- Operate with a founder's mindset and continuously strengthen long-term brand equity.

Key Performance Indicators (KPIs)

- Brand awareness and recall
- Consistency of brand communication
- Organic reach and engagement
- Influencer campaign ROI and UGC generation
- Earned media coverage and PR impact
- Successful product launch execution
- Website engagement and brand experience metrics

Preferred candidate profile : Qualifications

- Bachelor's/masters degree in marketing, Branding, Communications or related discipline.
- 10–15 years of experience in FMCG, D2C, lifestyle or consumer brands.
- Robust experience in brand strategy, content, packaging, PR and integrated marketing.
- Excellent storytelling, copywriting and stakeholder management skills.
- Experience managing agencies and cross-functional teams.
- Working knowledge of AI-enabled creative and productivity tools is desirable.

Why Join this Company ?

- Build one of India's fastest-growing sustainable consumer brands.• Work directly with founders and influence long-term brand strategy.
- Lead high-impact initiatives with significant ownership and autonomy.
- Be part of a company with ambitious national and global expansion plans.

📌 Head Brand Communications (Mumbai)
🏢 Max HR Solutions
📍 Mumbai