Key Responsibilities

- Manage the reception/front desk and ensure a professional and welcoming environment.

- Greet and assist clients, channel partners, visitors, and senior management professionally.

- Handle incoming and outgoing calls and route them to the appropriate departments/persons.

- Maintain visitor records and coordinate visitor entry and exit.

- Schedule and manage appointments, meetings, and client visits.

- Coordinate with the Sales team for client meetings, site visits, and property presentations.

- Maintain daily records of client/visitor interactions and appointments.

- Receive and distribute courier, letters, documents, and other official communication.

- Handle basic email correspondence and maintain front-office documentation.

- Coordinate refreshments and meeting-room arrangements for clients and visitors.

- Maintain reception area presentation and ensure high standards of hospitality.

- Assist the Sales and Administration teams with day-to-day coordination whenever required.

- Maintain confidentiality of company and client information.

- Ensure excellent customer service and a premium experience for every visitor.

Candidate Profile

- Graduate in any discipline; relevant certification in Front Office/Hospitality will be an advantage.

- 57 years of relevant experience as a Receptionist, Front Office Executive, Guest Relations Executive,



or similar role.

- Prior experience in Real Estate, Hospitality, Luxury Residential, Corporate Office, or Premium Sales Office will be preferred.

- Excellent communication and interpersonal skills.

- Good command of English and Hindi.

- Pleasant personality with professional grooming and etiquette.

- Solid telephone handling and customer service skills.

- Good knowledge of MS Office, Email, and basic computer applications.

- Ability to handle multiple visitors, calls, and tasks efficiently.

- Strong coordination and organizational skills.

- Should be presentable, confident, courteous, and service-oriented.

Key Competencies

- Customer Service & Hospitality

- Excellent Communication

- Front Desk Management

- Telephone Etiquette

- Client Handling

- Professional Grooming

- Coordination & Follow-up

- Time Management

- Attention to Detail

- Confidentiality & Professionalism

Ideal Candidate The ideal candidate should have a premium corporate personality, excellent client-handling skills, and the ability to represent a luxury real estate sales office professionally. Candidates from reputed real estate developers, luxury hotels, premium automobile showrooms, corporate offices, or high-end customer-facing environments will be preferred.

📌 Guest Relationship Executive (Ghaziabad)
🏢 SRSD INFRASTRUCTURE VENTURE LLP- MUREC
📍 Ghaziabad