Key Responsibilities

- Welcome and assist customers/visitors at the project site and sales office.

- Handle customer queries and provide accurate information about the project, amenities, specifications, and payment plans.

- Coordinate site visits and ensure a smooth customer experience.

- Maintain visitor and customer records in CRM/Excel.

- Coordinate with the Sales, Pre-Sales, and Customer Support teams for customer requirements.

- Follow up with customers regarding site visits, bookings, documentation, and other requirements.

- Handle customer complaints and coordinate with the concerned department for resolution.

- Maintain professional communication and build positive relationships with customers.

- Prepare daily/weekly reports related to site visits, enquiries, and customer interactions.

- Ensure the reception and customer interaction areas are maintained professionally.

Skills: project,customer interaction,communication

📌 GRE for Real Estate - Punawale location (Pune)
🏢 Varma
📍 Pune