Key Responsibilities Welcome and assist customers/visitors at the project site and sales office. Handle customer queries and provide accurate information about the project, amenities, specifications, and payment plans. Coordinate site visits and ensure a smooth customer experience.
Maintain visitor and customer records in CRM/Excel. Coordinate with the Sales, Pre-Sales, and Customer Support teams for customer requirements. Follow up with customers regarding site visits, bookings, documentation, and other requirements.
Handle customer complaints and coordinate with the concerned department for resolution. Maintain skilled communication and build good relationships with customers. Prepare daily/weekly reports related to site visits, enquiries, and customer interactions.
Ensure the reception and customer interaction areas are maintained professionally.
Skills: project,customer interaction,communication
📌 GRE for Real Estate - Punawale location (Pune)
🏢 Varma
📍 Pune