1. Creating and maintaining ambience in the stores to improve customer experience.
- Nurturing of distributors / dealers.
- Ensuring that the correct product mix is being displayed and promoted through all channels
- Suggesting and implementing BTL promotions for maximizing brand awareness and visibility
- Attending to customers on product complaints
- Imparting on-the-job training to improve product knowledge and selling skills of channel sales team.
- Taking feedback on customer requirement with respect to current products
- Implementing company policies for planned market share
- Ensuring day to day smooth running of channel operations particularly on deliveries as per promise & other dealer related issues.