Major Purpose of the Role

Establish and lead the Supply Chain Management Centre of Excellence (SCM COE) by standardizing supply chain processes, driving governance, implementing best practices, and enabling digital transformation across manufacturing plants and business units. The role will focus on enhancing end-to-end supply chain performance through Sales & Operations Planning (S&OP;), Integrated Business Planning (IBP), ERP optimization, analytics, and continuous improvement while ensuring alignment with business objectives.

Key Responsibilities

SCM COE Strategy & Governance

Establish and lead the SCM Centre of Excellence (COE) framework across all manufacturing plants and business units.

Define standardized supply chain processes, governance frameworks, policies, SOPs, and best practices.

Drive process harmonization and operational excellence across procurement, planning, logistics, warehousing, manufacturing, and customer service.

Ensure compliance with organizational policies and regulatory requirements.

Supply Chain Performance Management

Define, monitor, and continuously improve Supply Chain KPIs across the organization.

Develop executive dashboards and analytics for Supply Chain performance monitoring.

Analyze trends, identify improvement opportunities, and recommend corrective actions.

Present periodic performance reviews to senior leadership.

Sales & Operations Planning (S&OP;) & Integrated Business Planning (IBP)

Lead implementation and continuous improvement of S&OP; and IBP processes.

Facilitate cross-functional planning meetings involving Sales, Marketing, Manufacturing, Procurement, Finance, QA, Regulatory Affairs, and Distribution.

Improve forecast accuracy, demand planning, inventory optimization,



and customer service levels.

Balance demand, supply, capacity, and inventory to support business growth.

Cross-Functional Collaboration

Coordinate with Planning, Manufacturing, Procurement, QA, Regulatory Affairs, Distribution, Finance, Commercial, and IT teams.

Drive collaborative decision-making to improve supply chain responsiveness and operational efficiency.

Resolve cross-functional bottlenecks impacting customer deliveries and manufacturing schedules.

Supply Chain Transformation

Lead strategic supply chain transformation initiatives aligned with business objectives.

Drive Lean, Six Sigma, and continuous improvement programs.

Identify automation and digitalization opportunities across the supply chain.

Implement best-in-class supply chain practices and benchmark against industry standards.

ERP & Digital Enablement

Partner with IT teams for implementation, enhancement, and optimization of SAP SCM modules.

Improve utilization of SAP PP, MM, WM/EWM, APO/IBP and other digital supply chain solutions.

Lead supply chain analytics, reporting automation, and data governance initiatives.

Promote digital dashboards and real-time performance monitoring.

Inventory & Forecast Optimization

Improve forecast accuracy and demand planning processes.

Optimize inventory levels while maintaining target service levels.





Increase inventory turns and reduce slow-moving and obsolete inventory.

Support working capital optimization initiatives.

Capability Building & Knowledge Management

Build and lead a high-performing SCM COE team.

Develop competency frameworks and training programs for supply chain professionals.

Drive knowledge sharing, best practice deployment, and capability development across locations.

Mentor and coach supply chain leaders on operational excellence.

Stakeholder Management

Partner with business leadership to align supply chain initiatives with strategic priorities.

Support global and regional supply chain projects.

Build solid relationships with internal stakeholders and external partners.

Key Performance Indicators (KPIs)

Forecast Accuracy (%)

Inventory Turns

Inventory Days of Supply (DOS)

OTIF (On-Time In-Full) Delivery

Customer Service Level

S&OP; Plan Adherence

Production Plan Adherence

Supply Chain Cost Reduction

Working Capital Improvement

ERP Adoption & Utilization

SCM Process Standardization

KPI Dashboard Accuracy

Continuous Improvement Savings

Employee Capability Development

Educational Qualification

Bachelor's Degree in Engineering, Pharmacy, Supply Chain, Operations, or related discipline.

MBA / PGDM in Supply Chain Management, Operations, or Logistics preferred.

Experience

18–25 years of experience in Supply Chain Management within Pharmaceutical, API, Formulations, FMCG, Chemical, or Manufacturing industries.

Minimum 8–10 years in leadership roles managing supply chain transformation, planning, logistics, or COE functions.

Proven experience in implementing S&OP;, IBP, SAP SCM, and supply chain analytics.

📌 GM:- SCM (Centre for Excellence) (Dholka)
🏢 Cadila Pharmaceuticals
📍 Dholka