- Chennai

Skills

GbasePegaTechnical/IT helpdeskTeam leading

We are looking for a Global Helpdesk to support our team.

Responsibility

- Revision of the user manual based on instructions from the IT section.,Provide technical support for G-Base Software (Main frame) and PEGA system.,Assist end users with software and hardware issues.,Troubleshoot and resolve technical problems,Ensure systems are running efficiently,Document and track support tickets

Qualification

- 10- 12 years of experience in Help Desk Support

- Experience with G-Base Software (Main frame) and PEGA system will be added advantage.

- Robust/outstanding communication and presentation skills.

- Proficiency in Business English

- Knowledge of MS Office applications (Word, Excel, Access, etc)

- Qualification: Graduate in computer science

- Experience working in banking support is desirable

- Prior experience working in email support is desirable

Job Overview

- Date PostedDecember 17, 2025

- LocationChennai

- TypeFull Time

- Experience10 - 15 years

- CTC10.00 - 16.00 LPA

📌 Global Helpdesk (Chennai)
🏢 Intuitive Apps
📍 Chennai