Job Title: Front Office Executive

Location: SKYLA Studios & Suites, Jubilee Hills

Department: Front Office / Operations

Job Summary:

The Front Office Executive is responsible for delivering excellent guest service, handling front desk operations efficiently, and ensuring a pleasant experience for guests from arrival to departure.

Key Responsibilities:

- Greet and welcome guests in a courteous and qualified manner
- Handle guest check-in and check-out procedures
- Manage reservations, cancellations, and room allocations
- Respond to guest inquiries, requests, and complaints promptly
- Coordinate with housekeeping and other departments for smooth operations
- Maintain accurate guest records and billing information
- Handle phone calls, emails, and walk-in inquiries
- Ensure front desk area is clean, organized, and presentable
- Follow company policies, SOPs, and safety standards





Skills & Qualifications:

- Graduate or Diploma in Hospitality or related field (preferred)
- Proven experience as a Front Office Executive or similar role
- Excellent communication and interpersonal skills
- Customer-focused attitude with problem-solving abilities
- Basic computer knowledge (PMS, MS Office)
- Ability to work in shifts, including weekends and holidays

Experience:

- 0–3 years of relevant experience (Freshers may also apply)

Salary & Benefits:

- As per company standards

Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits

- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Front Office Executive (Hyderabad)
🏢 SKYLA
📍 Hyderabad