Job Purpose To welcome customers, assist them with their service requirements, and ensure smooth coordination between customers and the service team.

Responsibilities

- Welcome customers visiting the service centre.

- Attend phone calls and answer customer enquiries.

- Book service appointments and update customer details.

- Guide customers to the Service Advisor.

- Maintain customer records and service appointment register.

- Coordinate with the service team for smooth customer handling.

- Inform customers about vehicle delivery status when required.

- Handle customer complaints politely and inform the Service Manager if needed.

- Keep the reception area clean and organized.

- Perform other office-related duties assigned by the Service Manager.

Qualification

- Graduate in any discipline.

- Freshers or candidates with experience in front office/customer service can apply.

Skills Required

- Good communication skills.

- Friendly and polite behaviour.

- Basic computer knowledge (MS Office).

- Ability to work in a team.

- Good organizational skills.

Pay: ₹13,000.00 - ₹17,000.00 per month

Advantages

- Cell phone reimbursement

- Paid sick time

Work Location: In person

📌 Front Office Executive (Receptionist) (Kochi)
🏢 GEORGE MAIJO AUTOMOBILES
📍 Kochi