Job Summary

We are looking for a polished, energetic, and confident Front Office & Administration Executive who will be the face of our organization. This role is ideal for someone who enjoys interacting with people, creates exceptional first impressions, and thrives in a rapid-paced professional environment.

The ideal candidate is well-spoken, well-groomed, technologically savvy, and eager to grow into a larger administrative and executive support role. We particularly welcome candidates from cabin crew, luxury hospitality, premium retail, concierge, guest relations, and front office backgrounds.

Key Responsibilities

1. Front Office & Guest Experience

• Serve as the first point of contact for clients, candidates, vendors, and visitors, ensuring a warm, professional, and memorable experience.
- Welcome and escort guests while maintaining premium hospitality standards.
- Manage the reception area to ensure it remains immaculate, organized, and business-ready at all times.
- Handle incoming calls, emails, couriers, and correspondence professionally.
- Manage visitor registrations, access control, and meeting room bookings.
- Coordinate refreshments and hospitality arrangements for meetings and VIP visitors.

1. Administration & Office Operations

• Oversee the smooth day-to-day functioning of the office.
- Coordinate with housekeeping, security, maintenance, and vendors.
- Manage office supplies, pantry inventory, stationery, and procurement.
- Coordinate travel bookings, hotel reservations, transport, and logistics.
- Maintain administrative records, documentation, invoices, and office databases.
- Support employee onboarding documentation and HR administrative activities.

1. Executive & Business Support

• Manage calendars, appointments, and meeting schedules for senior management.
- Prepare meeting agendas, presentations, reports, and correspondence.
- Follow up on action items and coordinate across departments.




- Handle confidential information with complete discretion.
- Provide administrative support during events, exhibitions, and leadership initiatives.
- Anticipate management requirements and proactively solve administrative issues.

1. Technology & Process Excellence

• Use Microsoft Office and modern business applications efficiently.
- Quickly learn new systems and digital tools.
- Identify opportunities to improve administrative processes.
- Maintain accurate records and ensure timely completion of assigned work.

1. Brand Representation

• Represent the company with professionalism, confidence, and impeccable etiquette.
- Build positive relationships with employees, clients, candidates, and business partners.
- Demonstrate ownership, initiative, and willingness to take on responsibilities beyond the defined role.

Ideal Candidate Profile

- Resides in Bandra, South Mumbai, or nearby premium neighbourhoods for convenient commute.
- 2–5 years of experience in Cabin Crew, Luxury Hospitality, Hotel Front Office, Guest

Relations, Corporate Reception, Premium Retail, Concierge, or similar customer-facing roles.
- Exceptionally well-groomed with outstanding etiquette and executive presence.
- Fluent in English with excellent communication skills.
- Energetic, proactive, ambitious, and eager to learn.
- Technologically savvy and comfortable using modern workplace software.
- Mature, composed, discreet, and capable of handling senior management and VIP visitors.

Qualifications

- Graduate in any discipline.
- Certification in Administration, Hospitality, Office Management, or Customer Service is an advantage.

Working Hours

10:30 AM to 6:30 PM, Monday through Saturday. Flexibility may be required based on business needs, events, client meetings, and exhibitions.

Why Join Us?

This role offers the opportunity to work closely with leadership, develop executive support and business operations skills, and build a long-term career in a fast-growing organization. We value attitude, professionalism, ownership, and a willingness to grow

📌 Front Office And Administration Executive (Mumbai)
🏢 Kensho Hr Solutions
📍 Mumbai