 To remain well-groomed as per company policy.

 Handling telephonic inquiries of the patients and keeping a record of the same.

 Booking current and follow-up appointments of the patients online and directly in SIVIS.

-Calling patients, who missed their first and follow-up appointments for the next appointment and reason for missing the same.

- Greeting and welcoming the patients/guests/consultants both voice and face-to-face.

-Assisting patients to fill-up the registration form and then registering patients in SIVIS. -Collecting payments and generating receipts for the patients.

-Preparing patients file (IVF files + Lab reports + SA report) for the next day appointments and informing same to consultants.

- Retrieving lab reports from the lab at regular interval and arranging the same in the alphabetical order.

-Following the patient flow as per standards and coordinating the same with other roles in the center. -Scheduling appointments of the patients in a way which helps in minimizing patient waiting time in the system.

Work Location: In person

📌 Front Desk Executive (Vasant Vihar)
🏢 Nova IVF Fertility
📍 Vasant Vihar