- Front Desk Management
- Greet visitors warmly and professionally.
- Maintain a clean, organized, and welcoming reception area.
- Communication Handling
- Answer, screen, and route phone calls on multi-line systems.
- Take accurate messages and manage email correspondence.
- Coordinate communication between departments.
- Administrative Support
- Handle incoming/outgoing mail and packages.
- Maintain filing systems and office records.
- Assist with basic bookkeeping and invoice processing.
- Customer Service
- Provide directions and information to visitors.
- Address client queries and escalate issues when necessary.
- Support internal staff with administrative needs.