09 Aug
|
10Turtle
|
Surat
Job Overview:
We are looking for a proactive, customer-focused, and organized Front Desk Executive with 0-1 year experienced or fresher to be the first point of contact for our clients and visitors. The ideal candidate will be responsible for creating a welcoming experience, managing client relationships, ensuring smooth day-to-day operations of the co-workspace, and delivering exceptional client service by ensuring all promised facilities and services are provided efficiently.
Roles and Responsibilities:
- Welcome and greet all clients, visitors, and guests professionally.
- Build and maintain positive relationships with clients by providing exceptional customer service.
- Address client queries, concerns, and requests promptly and professionally.
- Regularly follow up with existing and potential clients to understand their requirements and improve client satisfaction.
- Ensure smooth coordination between clients and internal teams.
- Assist clients with any operational or facility-related issues.
- Ensure timely collection of payments from clients as per agreed schedules.
- Follow up on pending invoices and outstanding payments professionally.
- Maintain records related to client agreements, invoices, and payment status.
Required Skills or Qualifications:
- Bachelor's degree in BBA, B.Com, Management Studies, or any related field.
- Freshers with excellent communication skills are welcome to apply.
- Prior experience in Front Office, Customer Service, Hospitality, Client Relationship, or Administration will be an added advantage.
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship-building abilities.
- Professional etiquette and pleasant personality.
- Ability to understand and address client needs effectively.
- Valuable organizational and multitasking skills.
- Strong follow-up and coordination abilities.
- Basic knowledge of MS Office (Excel, Word, Outlook).
Pay: ₹12,000.00 - ₹20,000.00 per month
Benefits
- Leave encashment
- Provident Fund
Work Location: In person
📌 Front Desk Executive (Surat)
🏢 10Turtle
📍 Surat