We are seeking a

Patient support service

- Voice to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced setting.

Key Responsibilities

- Handle inbound and outbound calls related to US healthcare queries such as patient care, pharmacy support, grievance, and appeal cases

- Provide accurate information while maintaining professionalism and empathy

- Ensure all data entry and updates are accurate and timely

- Collaborate with cross-functional teams to resolve customer concerns

- Adhere to compliance standards and data privacy regulations in healthcare (e.g., HIPAA)

Required Skills:

- Strong verbal and written communication skills.





- Ability to handle customer inquiries with empathy and professionalism.

- Basic knowledge of healthcare processes and medical terminologies (preferred).

- Problem-solving and multitasking abilities.

- Cognitive and Behavioral Assessment: Traitify – Medium or High

- Language Proficiency: Emmersion – B1 CEFR score

- Typing Test: 25 WPM at 95% accuracy

- Familiarity with CRM software or call center tools (a plus).

Eligibility Criteria / Experience Requirements

- Fresher and 1+year of experience both can apply

- Bachelor’s degree in any field.

📌 Fresher - Customer Support (Immediate Joiner) (Bengaluru)
🏢 ResultsCX
📍 Bengaluru