Preferred Experience: Sr. GRE / Floor Manager experience in hospitality, hotels, airlines, beauty industries

Qualification:

- Degree in Hospitality Management or Diploma in Airline/Aviation Management preferred.
- Preferred Age: 20–30 years

Key Responsibilities & Requirements

Team Management

- Ability to effectively manage and supervise a team of 15+ staff members.
- Monitor staff grooming, discipline, attendance, and professional conduct.
- Ensure team members consistently follow the organization’s service standards and operational guidelines.

VIP & Customer Handling

- Excellent customer-handling skills, particularly with VIP and premium customers.
- Ability to handle customer concerns and complaints professionally and ensure timely resolution.
- Maintain a high standard of customer satisfaction and luxury service experience.

Floor Operations

- Manage and monitor daily floor operations and activities.
- Coordinate customer appointments, waiting times, and overall service flow.
- Ensure smooth coordination between management, service staff, and customers.
- Assist VIP customers with billing and payment-related requirements.




- Address and coordinate parking-related issues to ensure a seamless customer experience.
- Monitor the floor throughout the day and proactively resolve operational issues.

Grooming & Personality

- Excellent personal grooming and a strong professional appearance.
- Confident body language with a positive and approachable personality.
- Robust understanding of and alignment with a luxury service attitude.
- Ability to remain calm, composed, and professional in high-pressure situations.
- Willingness to work weekends and public holidays as required.

Language Skills

- Excellent communication skills in:
- English
- Hindi
- Malayalam

Ideal Candidate: A confident, well-groomed, and customer-focused professional who can independently manage floor operations, lead a team of 15+ members, and consistently deliver a premium luxury customer experience. Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits

- Health insurance
- Provident Fund

Work Location: In person

📌 Floor Manager (Mavelikara)
🏢 Deepthys Venture(Solmaic
📍 Mavelikara