About us:

Hiver is a modern, AI-driven customer service platform used by companies across healthcare, finance, logistics, education, and technology. We help teams deliver fast, human support across email, chat, phone, WhatsApp, and more — without the complexity of legacy helpdesks.

We’re a challenger brand in a category dominated by over-engineered tools. We build software that is easy, powerful, and genuinely helpful, and we operate internally with that same philosophy. If you want meaningful ownership, thoughtful teammates, and work that ships, Hiver is a great place to do it.

Opportunity

We are looking for an operationally sharp finance professional to own AR and AP functions across our India and US entities. This is a high-ownership, execution-focused role best suited for someone with B2B SaaS startup experience who can independently manage multi-entity financial operations.

Key Responsibilities

What you will do?

Accounts Receivable

Own end-to-end revenue invoice creation and delivery across billing cycles, subscription tiers, and currencies

Respond to customer billing queries and resolve disputes in coordination with Sales and Customer Support

Ensure accurate revenue recognition; support deferred revenue scheduling

Perform monthly AR sub-ledger to GL reconciliation; prepare ageing reports with commentary for leadership

Coordinate with bank relationship managers on collections, remittances, and forex receipts; meet bank SLAs

Accounts Payable & FinOps

Process vendor invoices for the US entity — review, code,



and sync to NetSuite via Ramp; schedule payments and manage time-sensitive disbursements

Reconcile credit card transactions daily across platforms (Ramp, HDFC, Volopay) and post entries toNetSuite; process Xoxoday voucher JEs monthly

Review monthly employee reimbursement workings for India and US entities; post finance comments and coordinate with the payroll team for processing

Perform monthly US entity bank reconciliation in NetSuite; maintain the accrued/prepaid expenses tracker

Manage fixed asset tagging entries for the India entity; monitor contract renewal dates across entities and update the contracts board

Support internal and statutory audits with schedules, reconciliations, and documentation

Secretarial compliance coordination for US and India companies

Key Requirements

What are we looking for?

3-4 years in AR, AP, or finance operations — experience spanning both AR and AP is preferred

Prior experience in startup is mandatory

Hands-on with tools such as Ramp, NetSuite, Volopay, Zoho Expenses, or equivalents

Multi-entity (India + US) finance operations experience is a strong advantage

Proficiency in Excel / Google Sheets; familiarity with revenue recognition standards

Work from office 3 days a week

High ownership — you manage your workload end-to-end without hand-holding

Organised and process-driven; comfortable juggling multiple recurring tasks across entities and tools

Clear communicator — effective with customers, vendors, and internal teams alike

Comfortable with ambiguity and shifting priorities in a fast-moving startup environment

📌 Finance Analyst (Bengaluru)
🏢 Hiver
📍 Bengaluru