09 Aug
|
Secure depth
|
Chennai
09 Aug
Secure depth
Chennai
We are looking for an experienced Field Recovery Executive with 2 years of experience in loan collections and write-off account recovery. The ideal candidate holds a valid Debt Recovery Agent (DRA) certification and will manage assigned delinquency buckets, visit customer locations, negotiate settlements, and maximize recovery for write-off portfolios while strictly adhering to regulatory guidelines. [1, 3, 4, 5]Key Responsibilities
- Field Visits: Conduct local field visits to assigned customer addresses to trace defaulters, discuss overdue payments, and secure collections. [1]
- Write-Off Management: Handle and recover classified write-off and hard-bucket accounts through strategic field negotiations.
- Settlement Negotiation: Negotiate legally compliant repayment plans,
one-time settlements (OTS), and secure payment commitments (PTP). [1, 3, 4]
- Compliance Adherence: Ensure all recovery actions comply strictly with Reserve Bank of India (RBI) norms, fair practice codes, and DRA code of conduct. [1, 2]
- Reporting & Documentation: Update daily visit reports, payment statuses, and customer feedback into the internal CRM or collection application. [1]
Pay: ₹25,000.00 - ₹30,000.00 per month
Perks
- Health insurance
Work Location: Hybrid remote in Chennai, Tamil Nadu (Chennai District)
📌 Field Executive (Chennai)
🏢 Secure depth
📍 Chennai