- Conduct outbound calls to prospective and existing clients to introduce financial products and services.
- Handle inbound customer inquiries, providing accurate and timely information on banking and financial offerings.
- Build and maintain strong customer relationships through professional and empathetic communication.
- Document all customer interactions and update customer information accurately in the CRM system.
- Collaborate with the sales and marketing teams to achieve departmental goals and targets.

Requirements • Proven experience as a Tele Caller or in a similar customer service role, preferably within the banking or financial services industry.

- Excellent verbal communication and interpersonal skills, with a transparent and professional telephone manner.




- Ability to understand customer needs and effectively articulate product features and benefits.
- Strong problem-solving skills and a customer-centric approach to resolving issues.
- Proficiency in using CRM software and other relevant communication tools.

Qualifications

- Bachelor's degree in Business, Finance, or a related field is preferred.
- Mid-level experience (2-5 years) in tele-calling or customer service.
- Fluency in English and Hindi is essential.
- Familiarity with banking products, financial regulations, and industry best practices.
- Ability to work independently and as part of a team in a fast-paced environment.

📌 female tele caller (Delhi)
🏢 TestHiring
📍 Delhi