Niraamaya Retreats Surya Samudra, Kovalam is looking for a passionate and guest-focused F&B; Service Captain to join our Food & Beverage team. The ideal candidate will have strong restaurant service skills, excellent communication, and the ability to lead a team while delivering warm, personalised service in a luxury resort environment.

Key Responsibilities

- Supervise and coordinate the F&B; service team during daily operations.

- Ensure smooth and efficient restaurant service as per hotel standards.

- Welcome guests, take orders and provide personalised service throughout their dining experience.

- Demonstrate strong knowledge of food, beverages, menus and service standards.

- Handle guest requests, feedback and complaints professionally and promptly.

- Conduct pre-shift briefings and allocate duties to team members.

- Ensure proper restaurant setup, mise-en-place and service readiness.

- Coordinate effectively with Kitchen, Bar, Stewarding and other departments.

- Maintain high standards of cleanliness, hygiene, grooming and presentation.

- Promote suggestive selling and upselling of food and beverage items.

- Ensure accurate order taking, billing and payment procedures.

- Support special events, private dining, VIP arrangements and other F&B; functions.

- Train, guide and motivate junior team members and trainees.





- Follow all hotel SOPs, food safety, hygiene and safety standards.

- Maintain a high level of guest satisfaction and service excellence.

Candidate Profile

- Diploma/Degree in Hotel Management or Hospitality Management preferred.

- 2–4 years of relevant experience in F&B; Service, preferably in a reputed hotel, luxury resort or fine-dining restaurant.

- Previous experience in a Captain/Senior F&B; Service role is preferred.

- Good knowledge of food and beverage service.

- Excellent communication and interpersonal skills.

- Strong guest-handling and problem-solving abilities.

- Good leadership and team-management skills.

- Knowledge of POS and restaurant billing systems.

- Well-groomed, courteous and service-oriented.

- Willingness to work in rotational shifts, weekends and holidays.

Benefits

- Staff accommodation provided

- Opportunity to work in a premium luxury resort workplace.

- Professional growth and learning opportunities.

- Exposure to high-end guest service and personalised hospitality.

- Supportive and professional work culture.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits

- Food provided

- Health insurance

- Paid sick time

- Provident Fund

Work Location: In person

📌 F&B Service Captain (Kovalam)
🏢 Niraamaya Retreats Surya Samudra Kovalam
📍 Kovalam