1. JOB SUMMARY The Assistant Manager Exports Sales will be responsible for developing and expanding Farmton Foods’ international business for its frozen food portfolio, with a primary focus on Frozen French Fries and related products. The role will involve identifying new international customers and distributors, managing existing export customers, achieving sales targets, preparing commercial quotations, coordinating order execution and shipments, and ensuring timely collections.

The position will work closely with Production, Quality, Supply Chain, and Finance smooth execution of international orders.

2. KEY RESPONSIBILITIES

- International Business Development: Identify and develop new customers, importers, distributors, wholesalers, QSRs, food-service companies and institutional buyers across international markets.
- Sales Target Achievement: Achieve monthly, quarterly and annual export sales targets in terms of volume, revenue and profitability.
- Customer Management: Develop and maintain strong relationships with existing international customers and ensure repeat business and customer satisfaction.
- Market Development: Explore current countries and markets and identify opportunities for expanding Farmton Foods’ product portfolio.
- Lead Generation: Generate and qualify export leads through market research, databases, trade fairs, exhibitions, business networks and other relevant channels.
- Enquiry Management: Handle international customer enquiries, understand product requirements and provide timely responses.
- Quotation & Negotiation: Prepare commercial quotations and negotiate pricing, payment terms, MOQ, delivery schedules and other commercial terms within approved guidelines.
- Order Management:



Manage the complete order cycle from order confirmation to shipment and delivery, ensuring smooth coordination with relevant departments.
- Payment & Collection: Follow up with customers for advance payments, LC, TT or other agreed payment terms and ensure timely collection of outstanding receivables.
- Market Intelligence: Track international market trends, competitor pricing, customer requirements and market developments and provide inputs to management.
- Product Coordination: Coordinate with Production, Quality and Supply Chain teams to ensure product availability and fulfilment of customer specifications.
- Customer Complaints: Coordinate with Quality and other concerned departments for timely resolution of customer complaints and corrective actions.
- MIS & Reporting: Maintain export sales pipeline, customer database, order book, sales forecasts, collection status and periodic MIS reports.
- Compliance: Ensure adherence to company policies, export regulations, customer requirements and applicable international trade practices.
- Business Travel: Travel internationally/domestically for customer meetings, exhibitions, trade fairs and business development activities as required.

3. QUALIFICATIONS & EXPERIENCE

- Education: MBA / PGDM in International Business, Marketing, Sales or equivalent preferred. Graduate in any discipline with relevant export sales experience may also be considered.
- Experience:



8–15 years of relevant experience in Exports Sales / International Business Development.
- Industry Preference: Experience in FMCG, Food Processing, Frozen Foods, QSR or Food Service industry will be preferred.
- Added Advantage: Experience in selling frozen food products in international markets.

4. REQUIRED SKILLS & KNOWLEDGE

- Strong understanding of international sales and export business processes.
- Understanding of Incoterms, payment terms and basic international trade practices.
- Strong negotiation, communication and customer relationship management skills.
- Good business development and lead-generation capabilities.
- Strong commercial acumen with an understanding of pricing and profitability.
- Proficiency in MS Excel, Word and PowerPoint.
- Ability to analyse sales data and prepare MIS/reports.
- Good written and verbal English communication skills.
- Willingness to travel internationally as per business requirements.

5. KEY COMPETENCIES

- Results-oriented and target-driven approach
- International business development
- Strong customer relationship management
- Negotiation and commercial skills
- Analytical and problem-solving ability
- Market research and business acumen
- Planning and execution
- Attention to detail
- Strong communication and interpersonal skills
- Team collaboration, ownership and accountability

6. KEY PERFORMANCE INDICATORS (KPIs)

- Export sales revenue and volume achievement
- New customer acquisition
- New market/country development
- Customer retention and repeat business
- Gross margin / profitability
- Export order conversion ratio
- Collection and receivables management
- On-time order and shipment execution
- Customer satisfaction
- Sales pipeline and forecast accuracy

📌 Export Sales Manager (Ahmedabad)
🏢 Farmton Foods
📍 Ahmedabad